What’s a Cover Letter and why do I need one?

how to write a cover letter

Have you ever avoided applying for a job because it asked you to submit a cover letter?

Cover letters can seem confusing (and probably pointless) if you don’t get what they’re all about! We’ve broken down the basics of a cover letter so that you never have to avoid applying for a job again!

What’s the point of a cover letter?

Great question! A cover letter is basically a letter of recommendation for yourself. It briefly sums up your skills and experience and why you’d be perfect for the job. It gives an employer a “taste” of what you’re offering so that they want to read your resume.

Employers see hundreds of applications every day and are looking for just the right combo of skills and experience. A cover letter bundles up everything they need to know about you in a neat little package and makes it easy for them to see if you’re the person for the job.

Ok, so what should it include?

Another stellar question!

1. Contact details

We want to make it as easy as possible for the employer to get in touch with you, so pop your contact details right up front.

2. Address it to the employer or hiring manager

This makes it feel more personal and like you’ve really done your research (because you did!). If you really can’t find who you should be addressing it to a “to whom it may concern’ is totally fine.

3. Call out the position you’re applying for

The company might be hiring for a range of positions, so specifically list which position within their company you’re after.

4. Sell yourself

This is what you’re here for. Why are you right for the role? What skills and experience do you have? Give some specific details

5. Sign off

End your cover letter with a professional but confident sign off like “I look forward to hearing from you. Sincerely [insert name here]”.

Is there anything else I should know?

Whoa! you are knocking it out of the park with these questions. As a reward, here’s some bonus tips.

A cover letter should be specific to each job you apply for. Customise your skills and experience to each position and make sure you’re updating the hiring managers name, company name, position title as needed. You could nail the rest of the cover letter but if you write you’re applying for a position with KFC and have submitted it to Subway… *crickets*

Just like with your resume, keep it simple. Use an easy to read font at 11 or 12 points and always always always spell check. Detail really counts.

Still need some help? That’s what we’re here for. Contact us today for support to find and keep a job.

Images: Quickmeme, imgflip

How to Nail a Job Interview

tips to nail your job interview

Um congrats! You’ve been asked to interview for a job. THIS IS HUGE!!!

Chances are you’re pretty excited to have made it this far (and you should be) but those nerves probably started kicking in the minute you hung up the phone right?

Take a deep breath. You’re going to nail your job interview thanks to these tips.

1. Don’t despair, prepare!

Do not, and we can’t stress this enough, wing it! Before your interview (like a day or two before- not as you’re waiting to go in) read up a bit on the organisation you’re interviewing with and the job you’ve applied for.

  • Do you know what they do?
  • What do they stand for?
  • Have you clearly understood the job you’ve applied for?
  • Are there specific skills required?

You want to show your future employer you’re interested, self motivated and organised.

2. Plan your look

A sure fire way to stress yourself out on the day of your interview is not to have anything to wear. Plan your look ahead of time to avoid the extra stress. Choose something well fitting, nothing too tight or too loose and make sure it’s neat. It doesn’t have to be expensive but it should be stain, hole, wrinkle and stink free. Oh yeah, and also avoid wearing anything with big slogans or “funny” sayings on them.

3. Rehearse your responses

In every interview you’ll ever have you’re bound to get some standard questions. These include things like:

  • Tell us a bit about yourself?
  • Why do you want to work here?
  • What are your strengths?
  • What are your weaknesses?
  • Can you tell me about a time you came up against a challenge? How did you overcome it?
  • What experience do you have in [insert program or industry here]?

You don’t have to remember your rehearsed responses word for word (that could be weird and robotic) but going in with some specific examples in your mind will really help under pressure.

Bonus tip: Does your mind go blank once you get into that interview? Before you even start to answer these take a deep breath and give yourself a second to gather your thoughts.

Really listen to the question the interviewer is asking!

4. Practice makes perfect

The more interviews you do and the more you practice your responses to standard questions, the more prepared you’ll feel. You’re not going to win them all, so try and look at interviews as a way to get more experience. Every one you do brings you closer to landing a job that’s right for you.

Go get ’em tiger!

Need more support to hone your interview skills? Our team can help with that! Get in touch with us to get started today.

Images: Boredpanda.com, imgflip, Memegenerator

How to write a resume

So, you’re wanting to apply for a job but they’re asking for a resume. Gah!

Firstly, don’t panic. We’ve got you.

Secondly, what even IS a resume and where do you start writing one?

Well, let’s break it down…

What is a resume?

Basically, it’s a page or two that highlights your skills and experience and tells your future employer if you can do the job and what you can bring to the role.

But what if I don’t have experience or skills?

Hush!! Everyone has skills and experience. Maybe you’ve volunteered? Organised school events? Managed a large family? Been involved in a community or church group? There are so many other life skills you can include that you’ve probably never thought of.

Employers need the right deets to contact you

Include your name, email address and contact phone number (double check they’re correct or you’ll miss out). You don’t need to include your address, birthdate or gender, its 2020!

How do I let the employer know what makes me great?

Start your resume with an opening statement that briefly summarises your skills and experience. This is a great insight into who you are and what you bring to the table, sounds daunting – but it’s totally not, it’s one tiny sentence (or paragraph if you’re an overachiever).

Next list out any skills or qualifications you have. Put your highest level of education first followed by any courses and/or qualifications you have. Bonus points if you have any academic achievements – any school or class captaincies, awards you’ve won, or groups you’ve been a part of.

Then note down the skills and experience you have or programs, equipment you’re familiar with. This is the time to have a humble brag! You can include things like customer service skills, using a cash register, eftpos machine or maybe computer programs like Microsoft excel.

If you’re still thinking that you don’t have any skills or experience to put down, scroll back up and re-read our points about life experience and volunteering. YOU’VE GOT THIS!


Think of your referees as your personal cheer squad. They’re the people an employer will call to find out what you’re like as a worker and a person. Pick 2 to 3 people who know you well and can vouch for the skills, experience and personal traits you’ve listed on your resume. They can be a mix of personal or professional contacts you have like an old boss or a teacher.

To protect their privacy, you don’t have to list them on your resume, just write “available upon request”.  Just make sure you actually have the names, positions and contact details of your references ready if an employer requests them.

Keep it simple

Remember to use size 11 or 12 font, stick to standard fonts like Calibri, Cambria, Helvetica and Arial. Fancy formats aren’t necessary and can be really hard and confusing to read, let your awesomeness speak for itself! We’d recommend submitting your resume either as a word document or a PDF only.

Review, always.

Don’t go writing that you have great attention to detail and then misspell the sentence (it’s really embarrassing- trust me). Mistakes on your resume might seem harmless but they can cost you a shot at the job. They communicate to an employer that you don’t care enough about the job you’re applying for or that you’re sloppy. No one wants to be sloppy.

The key here is to triple check your resume. If you’re not super confident with proof reading, have someone you trust and who will be honest with their feedback, read over it and make sure it’s error free and easy to understand. They’ll often pick up on things you might have missed.

Don’t be disheartened if you don’t get it right straight away!

So, now you know the basic elements of the resume and you’re feeling confident, it’s time to get started!

If you’re still scratching your head and don’t know where to start, that’s ok we can help!
Contact our friendly team today to get started with Campbell Page.
We can support you through every stage of your job search from writing a resume to landing an interview and more.

Images: Makeameme.org, imgflip

Food hampers help families during lockdown

To help ease the financial strain felt by families during lockdown, our Community Services Team have been delivering hampers of food to the doorsteps of residents in Eden, Bega and along the NSW South Coast.

The project initially started as a way to keep in touch with families in our Reconnect program with the team creating activity bags filled with games and items to help youth and children pass the time while social distancing measures were in full force.

When we went into lockdown, we wanted to find another way to help. We thought, what can we do to keep in touch with people? Dennis Scott, Operations Manager Indigenous, Youth and Family Services.

The team saw more and more families that had lost work because of Coronavirus and decided to ramp up their efforts and put together and deliver hampers filled with nutritious food to supplement or replace weekly grocery shops.

Deliveries were extended to additional families with the team linking up with Bega Valley Primary school to deliver 14 hampers to families in their school community.

14 families from Bega Valley Primary School received food hampers

People are responding well. They’re really happy to receive them which is so great to see said Dennis.

NSW South Coast locals and small businesses have done it tough this year, with Coronovirus coming right off the back of the bushfires, so it was important to the team that they put back into the community and supported their local shops.

It was important to us to buy local and support local. Everything in the activity packs and the food we’ve organised has been sourced through local businesses so we can see the money come back into our community said Dennis

Campbell Page team members Greg and Timika pack food hampers.

Big thanks to Sapphire Community Pantry and Eden Community Pantry as well as a range of local businesses for helping out with food, games, art equipment, stationery and other items that went into the activity packs and food hampers.

The team is working with the local community to identify more families that would like to receive a food hamper or activity pack.

Self Care in Times of Uncertainty

There’s no doubt about it, the world is a pretty scary place right now with all the talk of Coronavirus. If you’re feeling overwhelmed or stressed, know that that is a totally normal response to dealing with the unknown. It’s important at times like these to cut yourself some slack and engage in some self care. Here are our top self care tips!

Move It!

Exercise is one of the best ways to lift your mood and manage your mental health. It doesn’t matter how you move, so long as you get up and do it!

There’s a range of great free online resources to help your exercise at home such as Yoga with Adrienne or get out and take a [socially distant] walk with your furry friend.

Dancing, stretching, biking or resistance training- it’s all good.

Stay Connected

Even though we can’t see our friends and maybe even family as much as we’d like right now, that doesn’t mean we can’t catch up.

Take advantage of all the wonderful technology at your finger tips. Get on FaceTime, try out Skype or Zoom and host your own virtual dinner party or happy hour.

Not a fan? Kick it old school and write your mates a letter. Who doesn’t love getting something exciting in the mail?

Breathe it out

Deep breathing for even just 1 minute can have a huge effect at calming down the body and releasing happy hormones. The 4-7-8 technique is a great place to start.

Try it out! Here’s how to do it:

  1. Breath in for 4 seconds
  2. Hold your breathe for 7 seconds
  3. Breath out for 8 seconds

Repeat this process for a minute (or as long as you need to).

Need some support? There’s a range of handy breathing and meditation mobile apps to get you in the practice. We love Stop, think, breathe and the Headspace Meditation app.

Pick up a hobby

You might have found yourself with a bit of extra time on your hands with social distancing measures in place.

Always wanted to learn how to knit? Never got to finish that painting project you started? Now’s the time!

There are a range of YouTube tutorials to teach you something new or take advantage of free lessons from online learning platforms like skillshare.

Tune out

The media LOVE a story, and bad news sells. Turn off the news, take a break from social media for a few hours and reduce the bad news you’re exposed to.

You could even seek out some stories about the good things happening in the world to counteract the negative things showing up in your feed and on your TV.

Remember it’s ok to have a bad day

Let yourself feel however you need to. Suppressing your emotions will only make things worse and remember that help is available.

If you need mental health support, visit your doctor or, use one of the great online and phone resources such as Lifeline (13 11 14) and Kids Helpline (1800 55 1800) or Headspace.

Helping Parents Return to Work

Our ParentsNext program is about so much more than finding work. We can help you find a balance between your parenting duties, life admin and personal goals. As well as helping you to develop a tailored, flexible plan to achieve what you want to achieve.

When Maddie first came to Campbell Page, she felt a deep sense of helplessness. She’d found herself alone with a baby, no money and no support from family or friends. She didn’t know where to start, let alone what her goals were and it was severely impacting her mental health.

We set about finding immediate support for Maddie by connecting her with a counsellor. Over the next few months we worked slowly with her to make a plan at her pace, and slowly, things got a little less overwhelming.

Maddie now has a fresh start, she’s got a new partner in her life that cares about her and her son, and she’s landed a traineeship as a dental assistant.

I can see that the [Candidate] Coaches main goal is to help me, and to treat me with respect.

Travis was preparing for his son to start school when he joined the ParentsNext program. He was in between career paths and wasn’t sure which direction to head in but he wanted to be financially secure for his son.

After lengthy discussions with his Candidate Coach about his options, Travis expressed a keen interest in Youth Work, and was enrolled in a Certificat IV in Youth work at the local TAFE.

Travis was nervous about starting study, particularly with his son starting kindergarten at the same time, but he excelled. He has since graduated and commenced additional education this year.

I have completed a certificate and want to thank you for supporting me through it.

Here’s what some of our customers had to day about our ParentsNext program.

Thank you, I have never had support like this. [I always felt passed around]. I feel like ParentsNext really care. I am now studying and due to start work.

I’m showing my kids that because you are a single parent doesn’t mean you can’t go [the] places ParentsNext have steered me.

Campbell Pages’ ParentsNext program has gone above and beyond to accommodate me as a parent and [has] worked with me to achieve my goals

I am so proud of myself, I am the first person in my family to achieve any qualification and now I have my traffic control ticket”

[I] love the flexibility of ParentsNext and the choice I get. [I] feel like I am not just being pushed through the system.

Names have been changed to protect our customers privacy.

Campbell Page Works Towards White Ribbon Workplace Accreditation

We are pleased to announce that Campbell Page is proudly working towards becoming a White Ribbon Accredited Workplace in an effort to raise awareness of and enhance positive action to help stop men’s violence against women.

White Ribbon Australia is a national organisation working to change the attitude and behaviours that perpetuate men’s violence against women by engaging men and boys to lead social change.

The White Ribbon Australia Workplace Accreditation Program recognises workplaces that are taking active steps to stop violence against women. White Ribbon Workplaces engender a whole of organisation commitment to stop violence against women, meeting 15 criteria under three standards to create a safer and more respectful workplace.

The program builds on existing gender equality and diversity initiatives, providing the tools to strengthen a culture of respect and gender equality at all levels of the organisation.  The program supports organisations to respond to and prevent violence against women, whether it occurs inside or outside the organisation, through supporting women experiencing violence, holding perpetrators to account, supporting all employees to challenge inappropriate behaviour and strengthening gender equality within the broader community.

Violence against women has been deemed “a major, public health problem” by the United Nations. Although this is a global issue, the statistics in Australia are alarming:

  • Over 12 months, on average, one woman is killed every week as a result of intimate partner violence in Australia.
  • One in three women in Australia have experienced physical and/ or sexual violence perpetrated by someone known to them.

Both women and men are more likely to experience violence at the hands of men, with 95% of all victims of violence in Australia reporting a male perpetrator.

Men and women also use and experience violence differently. While men are more likely to experience violence by other men in public places, women are more likely to experience violence from men they know, often in the home.

Not all men use violence- the majority of men are respectful and loving but there are distinct gendered patterns in the perpetration and impact of violence. All violence is wrong, regardless of the sex of the victim or perpetrator.

We look forward to creating a workplace and a community that keeps women free of violence.

We understand that the topic of men’s violence against women may be distressing for some people. If you feel like you need to talk to someone about these issues please contact one of these 24 hour support services, or visit http://www.whiteribbon.org.au/finding-help

  • National Sexual Assault, Domestic Family Violence Counselling Service: 1800 RESPECT (1800 737 732)
  • Lifeline: 13 11 14.
  • In an emergency, or if you are in danger or experiencing violence, call the Police on 000.

Campbell Page is a not-for-profit organisation that partners with a variety of other organisations to make a difference within the community. Click here to find out more about who we are or here to find out more about partnering with us.

ParentsNext spaces a haven for families

Campbell Page is set to begin delivering  ParentsNext  from July 2018 across multiple locations in New South Wales.

ParentsNext is a refreshing pre-employment program providing early intervention assistance to parents with young children.  Ultimately, the program assists parents to gain confidence and feel empowered by developing skills that will allow them to engage in paid work all within the context of their individual family situation.

The ParentsNext team have been busily preparing the finishing touches to program spaces, making them friendly, relaxed and welcoming environments for families.

We are thrilled to be offering this program to our customers and are excited to start working with parents to provide support, guidance and practical measures to help them achieve their goals.

To find out more about ParentsNext or to register, click here.

What Does Harmony Day Mean To You?

Hi All,

We know that 1 in 5 people in Australia have a disability of some nature. With this in mind, I have noticed that a wave of change is happening in our country. More and more employers are advocating for inclusion and diversity, for acceptance and for understanding.

This is what I know for sure, that a wave of change is happening in our country.

Last week I had the honour of attending a Harmony Day forum in Melbourne CBD: Disrupt-Create-Connect, The Business of Multiculturalism, presented by Polaron Language Services in partnership with Ethnic Communities’ Council of Victoria. I attended with Sally Close from Tip Top Bakeries. We were 2 of 100 invited people representing our companies in support of social inclusion and diversity.

I was delighted to meet Huss Mustafa, General Manager, Commonwealth Bank. Huss spoke passionately and proudly as an Australian Muslim from Turkish Cypriot background.

He spoke of his challenges growing up as a young boy…Huss was determined to prove his teachers wrong.

He spoke of his challenges growing up as a young boy, such as the parent-teacher nights where he translated to his parents how the teachers warned him to lower his expectations due to cultural differences. From that moment Huss was determined to prove his teachers wrong.

It was easy for me to understand where and why his passion for social inclusion and diversity derives. Huss is determined to support and employ the community that represents us all. Huss told me how he recently assisted a young lady with a disability into a CBA branch, and how this had such a positive impact within the community. We will definitely be meeting up again soon to discuss how Campbell Page and the Commonwealth Bank of Australia can work together.

We enjoyed a message from The Hon. Robert Clark MP Shadow Minister for Industrial Relations.  I was delighted to meet Michelle Sheppard, Founder LGBTI Jobs. Michelle is a passionate businesswoman, who just happens to be transgender. She is admired for her public and bold moves to make workplaces as inclusive and diverse as possible. She is often labelled as an inspiring advocate and role model for youth and adults alike.

I learnt today that Sussan’s fashion stores nationally are empowering and supporting women returning to work from breast cancer. Dr Sabitra Kaphle, Population Health Team Leader Daniella Health is truly trailblazing in the Hume region for inclusion and diversity.

A wave of change begins with people like this.

A wave of change begins with people like this. Like all of us at Campbell Page, these change makers recognise the potential in all people to be meaningful contributors to the community. That’s why as an organisation we are reaching out and championing employers everywhere, -helping them create innovative and supportive workplaces.

What does Harmony mean to you? To me, it means embracing change and coming together to make a difference.

Looking forward to keeping you updated on the next phase of our journey!

Kind Regards,

Cassandra Warin

National Disability Employer Partnership Manager

CP- Cassandra 2










Campbell Page is a not-for-profit organisation dedicated to transforming people’s lives through securing long-term employment. If you would like to find out more about our Employer Partnerships click the link here or make an enquiry