Ways to prevent payment suspension

From 7th December, you’ll now have 2 days notice of potential payment suspension if it appears you have not done all the things in your job plan.

Payment suspensions will instead be delayed by 2 business days. This gives you, and us, time to discuss and, if necessary, address the mutual obligation failure before payment is suspended. Find out more here.


Introduction to the compliance system

How will the compliance system affect me?

Find out about the compliance system and what you need to do to keep getting your income support payment.

Find out more

Have any questions?

Give us call or send us a message and one of our friendly team members will be in touch shortly.

Give our team a call on 1300 139 920

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Managing compliance

Using your jobactive website dashboard

Learn how to use the dashboard to job search, manage requirements and see where you stand.

Find out more