Ways to prevent payment suspension
From 7th December, you’ll now have 2 days notice of potential payment suspension if it appears you have not done all the things in your job plan.
Payment suspensions will instead be delayed by 2 business days. This gives you, and us, time to discuss and, if necessary, address the mutual obligation failure before payment is suspended. Find out more here.
Introduction to the compliance system
How will the compliance system affect me?
Find out about the compliance system and what you need to do to keep getting your income support payment.
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Managing compliance
Using your jobactive website dashboard
Learn how to use the dashboard to job search, manage requirements and see where you stand.
Find out more