NSW CUSTOMERS

From Monday 20 September 2021 the following NSW sites will be open for Face to Face appointments:

  • Merimbula

  • Eden

All other NSW sites are currently closed to the public. All  appointments will take place by phone.

For customers in Greater Sydney including the Blue Mountains and Wollongong  local government areas this will be until Thursday 30 September 2021 inclusive.

For customers in regional NSW this will be in place until further notice.

For additional COVID-19 information, click here.

 

MUTUAL OBLIGATIONS

Mutual obligations have been suspended for New South Wales job seekers and participants. In Greater Sydney this is until Tuesday 5 October inclusive. For regional NSW in the 38 LGAs that remain in lockdown, this is until Tuesday 21 September 2021 inclusive.

Find out more about mutual obligations via the DESE website.

 


VIC CUSTOMERS

From 8pm Thursday 5 August Victoria is entering stage four lockdown. During this time all Victorian offices will be closed to the public, and all appointments will be taking place by phone until further notice.

For additional COVID-19 information, click here.

MUTUAL OBLIGATIONS

From Thursday 5 August 2021 Until Tuesday 5 October 2021 inclusive, job seekers and participants in Victoria do not have compulsory mutual obligation requirements.

Find out more about mutual obligations via the DESE website.


QLD CUSTOMERS

Our QLD sites are currently open for face-to-face appointments. Customers are asked to follow COVID-Safe rules and wear a mask (unless they have a medical exemption).

 

For additional COVID-19 information, click here.

 


SA CUSTOMERS

Our SA offices are currently open for face-to-face appointments. Customers are asked to follow COVID-Safe rules and wear a mask (unless they have a medical exemption).

 

For additional COVID-19 information, click here.

 

Page updated 07 September 2021.

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We’re doing everything we can to support our customers during this time. For more information, give us a call on 

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