Landing a Job in Customer Service – Ghada’s Inspiring Story

Landing a job was a priority for Ghada when came to the Campbell Page Epping Hub after moving from Perth. She was determined, but she lacked the confidence to achieve her goals.

Ghada was going through a lot in her personal life, from homelessness and depression to family issues. Ghada was struggling but her Employment Consultant, Con, believed in her.

Ghada could not see all the potential she had, however, I could and I wanted to do anything I could to help her achieve her goals. – Con Petropoulos, Campbell Page Employment Consultant

Unsure of how she was going to go about landing a job,  Ghada and Con started by reflecting on the tough times she was going through and discussing the potential positive qualities Ghada had gained from her experiences. Determination, empathy and perseverance were two qualities that Con continued to see in Ghada.

Together, they began working on Ghada’s self-esteem by highlighting the skills that she already possessed and identifying what roles she would be perfect for. This journey towards building Ghada’s confidence was not something that happened overnight, but instead of letting it hold her back, Ghada pushed herself to start using the skills she had identified with Con and start applying for jobs.

Con never gave up on me. He knew I was determined to get my life back on track and made sure he was available to help me through my journey. – Ghada

After 12 months with Con at the Campbell Page, Ghada’s hard work paid off when she landed a job as a National Customer Service Manager.

Ghada still struggles with her confidence occasionally but she now feels stronger and more focused on where her life is headed.

 I am now employed full time as the National Customer Service Manager! The future for me looks bright and stable and I give most of the credit to Con for not letting me give up. – Ghada


Campbell Page is a not-for-profit organisation dedicated to making a difference in our communities.Our Disability Employment Services team work with people who have a disability, illness, injury or mental health condition to help them find great jobs and a brighter future. To find out more about our Disability Employment Services, please visit the DES page on our website. To find out more about Campbell Page please click here, or contact us directly.

Words by: Tiarne Pattison

tiarne.pattison@campbellpage.org.au 

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